We lose students to Google as a result of lethargic library databases - lengthy loading times, etc. When it's slow, it's irritating... it's like being on dialup (*GASP*). We are losing them because Google is faster, even on its slowest days.
Of course, this is just a cranky thought without a suggested solution because I'm not sure what needs to be done to remedy this. Is it bandwidth? Server space? I have no idea. I'm not even sure where the problem is. Is it primarily a local problem? Or is it consortium-wide? Are our databases just too "heavy" and it's the fault of the providers? Yeah, no clue.
But what I do know is that I just love promising students that "it really will load eventually. Really."