Friday, October 23, 2009

Please Interrupt Me

A while back, I wrote about creating a Please Interrupt Me sign for the reference desk. We've had great feedback. Many people have commented on it, and we've heard "I like your sign" quite a few times, including from the President of the University!

It hasn't been without its drawbacks, however. Occasional abuse of the sign does happen, particularly during summer day camp. Young boys between the ages of 8 and 12 seem to think the sign is an open invitation to annoy the crap out of the librarian. Oh well, you'll have that. We can also choose to take down the sign temporarily if the kids become too obnoxious.

Overall, however, the benefits far outweigh the few drawbacks.

2 comments:

Jo Alcock said...

What a great idea! Earlier today I actually rearranged our enquiry desk (much to my manager's confusion!) so that I was angled more toward the students - so many people come to the desk and start with "Sorry to bother you..." or "I was wondering if you could help me..." and it really makes me realise just how intimidating it must be to ask for help. It reminds me of the comparisons made between library enquiry desks and altars. I really love your sign, maybe this is what we need to make it clear we're there to help and actually do want to be interrupted! Thanks for sharing. :)

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